Once your order has been submitted we are immediately beginning the process of production of your personalized stencil. Due to the customizations of ALL of our workshops, there are no refunds for workshops. However, if you cancel with at least 48-hours notice your FULL reservation fee will be turned into a store credit that can ONLY be used for future workshops or retail in our store. Same day cancellations or no-shows will not get a credit for a future workshop. Please call us at 937-507-4054 or email at firstname.lastname@example.org to cancel. If you do not show up for a workshop that you have reserved a spot at, you forfeit your payment. If you have to cancel we can hold your project for up to 60 days for you to come in and complete at one of our Open Paints/Studio times, or your project can be turned into a Hammer @ Home Kit for you to bring home and complete.